SOAR is your Safest Bet
It’s the middle of the week, you are working on a project that needs to be done, and while you are trying to focus, you get the same phishing alert for the 10th time this week. Your team is drowning in noise, and you’re looking around thinking, ‘It’s 2025. There has to be an easier way to do this, but how?’ Jumping on the newest AI train isn’t a reasonable solution, but there is something that is configured just for you and isn’t an unknown black box.
This is where SOAR (Security, Orchestration, Automation and Response) comes in. This is an approachable automation platform that does exactly what you tell it to, when you tell it to.
In the world of security, it’s very healthy to have a hesitancy for the unknown. Our goal today is to help you understand SOAR, and understand why it is the most safe and secure option out today.
SOAR on its own is like a blank canvas; powerful, but it needs your tools, playbooks, and data to bring it to life. This customization helps maintain order and control in our environment. Once the commands are painted onto the canvas, it is the exact same every time you come back to it. The magic comes from the consistency, and is given back to the team in the language or free time. No more looking at the same spam phishing email hundreds of times.
But who has the time to configure something like that? The good news is that your favorite MSSP, Hurricane Labs, has a SOAR Engineer to wade through all the configuration details once a plan is set.
As the saying goes, pay now or pay more later. Yes it takes work up front, but this configuration pays on going dividends in time. When it becomes a matter of giving people their time back to be ready for the future, this ounce of prevention and planning becomes worth the pound of latency, drag, and always being a step behind.
This beautiful safety net eliminates the constant danger of employee burn out, missed alerts, or simple human inconsistency. The faster incident response shrinks attack dwell time. It handles the repetitive actions that can make even the most passionate person feel stagnant. The documentation and compliance tracking is a built-in audit trail that reduces liability for the company.
Betting on SOAR is starting to sound pretty reasonable now, but where to start?
Start small with first time automations. Grow your skills or partner with us to automate low-risk, high volume alerts, like phishing enrichment, threat intel lookups, account lockouts. Simply using SOAR to connect all the information, tools, or ticketing information into one spot can become a massive time saver.
For example, one playbook that we have built will notify certain parties after unusual user account activity. It provides a summary of the alert and asks if a user remediation process should be initiated. That’s how one particular client found herself at a celebratory dinner, was immediately alerted to the activity, and instead of having to leave the party, drive home, investigate and remediate the issue, she responded to the email with a quick “yes” from her phone and went back to cherishing the time with her loved ones.
A well configured SOAR becomes the ultimate teammate. Automation enhances analyst expertise. Instead of working the same alarm every day, or copying/pasting the IPs into the separate tabs while looking for any hint of malice, the information is brought to you. Alarms become more unique, interesting, and help keep analysts alert and curious.
If you are saying, alright, I’ll do it for my analysts! You are in the right spot. If you are still hesitant, but curious, you are also in the right place. All progress starts with small steps, and we are happy to help you reach your goals, one automated step at a time. In cybersecurity, betting against automation is dangerous, betting on SOAR is your safest bet.
About Hurricane Labs
Hurricane Labs is a dynamic Managed Services Provider that unlocks the potential of Splunk and security for diverse enterprises across the United States. With a dedicated, Splunk-focused team and an emphasis on humanity and collaboration, we provide the skills, resources, and results to help make our customers’ lives easier.
For more information, visit www.hurricanelabs.com and follow us on Twitter @hurricanelabs.